After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device. If youre having issues with no sound coming from Cantabile diagnosing the problem is often. If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer.
#Trouble shoot sound wont install generic audio driver how to#
For more information about how to do this, see update drivers in Windows 10. If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. Right-click Realtek Audio and choose Update driver to update Realtek audio driver. Scroll down to click Sound, video and game controllers category to expand it. FIX 5- Disable the NVIDIA HDMI sound adaptor in BIOS. FIX 4- Enable the onboard sound device in BIOS. To resolve this issue, install update 4022716. Update Realtek Audio Driver You can press Windows + X keyboard shortcut, and click Device Manager to open Device Manager on Windows 10. For Uninstalling the Graphic drivers: For Installing the Graphics drivers: FIX 2- Roll back the driver. To fix this issue, use one of the following methods. This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic. This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver. This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.Īpplies to: Windows 10, version 1703 Original KB number: 4021854 Symptom